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Monthly Fee per Network attached device |
Network Technical Support | | Basic Plan£9.99 | Advanced Plan£14.99 | Premium Plan£19.99 |
UK Based Support Desk | | | | |
Email and Self Service Support | | | | |
Trouble Ticketing and Reporting | | | | |
DNS Records Management | | | | |
VPN Management | | | | |
Firewall Management | | | | |
Usage Monitoring and Trend Analysis | | ‡ | ‡ | |
On Site Support | | † | † | |
Alarms and Alert Setup | | | | |
Disaster Recovery Planning | | ‡ | ‡ | |
Out of Hours Support | | † | † | |
‡ These options are available to basic and advanced plan subscribers on a per-project basis.
† These services can be purchased as options to other plans.
| One of our clients suffered a catastrophic disaster to their property and needed a working infrastructure putting in place as soon as possible. We were able to install thin client devices in serviced offices while providing their applications from their existing data-center bypassing rebuilding the infrastructure from scratch and having a working infrastructure and applications even before refurbishment of the property could be completed. |